Frequently Asked Questions (FAQ) — Pixelflow LLC

1. What is Pixelflow LLC?

Pixelflow LLC is a digital-product company based in New Mexico, USA, serving customers worldwide. We create and sell high-quality digital resources including ebooks, courses, guides, templates, planners, and audio programs.

2. What types of products do you offer?

We offer a wide range of digital products in the following niches:

Self-Help & Personal Development
Business & Entrepreneurship
Finance & Money Management
Relationships, Love & Romance
Health & Fitness
Make Money Online (MMO)

Our formats include:

Courses
Ebooks & PDF Guides
Planners & Templates
Audio Programs
Workbooks & Toolkits

3. How do I receive my purchase?

All products are delivered instantly via email or direct download after checkout. You will also receive a confirmation email with your download link.

4. Do you sell physical products?

No. Pixelflow LLC specializes in 100% digital products. Nothing is shipped physically.

5. Can I get a refund?

Because our products are digital and instantly accessible, all sales are final.
Refunds are only granted in limited cases such as:

Duplicate purchases
Wrong product delivered
Technical issues that we cannot resolve

For full details, please see our Refund & Returns Policy.

6. What should I do if I didn’t receive my download link?

Check your spam/junk folder first.
If you still cannot find the email, contact us with your name and order number, and we will resend your files promptly.

7. What if I have trouble opening or downloading a file?

We’re happy to help! Contact our support team, and we will assist with any:

Broken links
File compatibility issues
Download problems
Access issues with your account or course

8. Can I use your digital products for commercial purposes?

Unless otherwise stated, all products are for personal use only.
Reselling, sharing, or distributing our digital files is strictly prohibited.
If you need commercial or extended licensing, contact us.

9. Do you offer customized products?

In some cases, yes.
We can customize certain planners, templates, or digital guides upon request.
Send us your idea and we’ll let you know if it’s possible.

10. Are your products beginner-friendly?

Absolutely. Our ebooks, courses, and guides are designed for all experience levels—beginners, intermediate learners, and advanced users.

11. Do you update your products regularly?

Yes! Many of our products receive improvements, new content, or updated versions. If you purchased an item, you may receive updated files at no extra cost.

12. How can I contact customer support?

You can reach us anytime via:

Email: info@pixelflowllc.com
Website: https://pixelflowllc.com/

We typically respond within 24–48 business hours.

13. Do you offer discounts or promotions?

Yes! We offer seasonal discounts, bundle deals, and exclusive offers.
Join our email list to receive updates and special pricing.

14. Is my personal information safe?

Absolutely. We use secure payment gateways and follow strict privacy practices to protect your information.
For full details, see our Privacy Policy.